WE SHIP EXCLUSIVELY WITH THE US POSTAL SERVICE.
PLEASE MAKE SURE YOUR SHIPPING ADDRESS CONFORMS WITH USPS GUIDELINES FOR DELIVERY. Any orders received back to us as undeliverable, for any reason such as incorrect or incomplete addresses, or not responding to notices left by carriers, will be processed as a return, minus the original and return shipping charges, and restocking fees(15%), when they are received back to our warehouse.
DOMESTIC GROUND ADVANTAGE (previously "FIRST CLASS") USPS SHIPPING: $6
USPS GROUND ADVANTAGE shipping, AKA "snail mail" typically takes 3-5 business days for your order to arrive.
USPS GROUND ADVANTAGE orders will be processed as quickly as possible, usually within two business days.
DOMESTIC USPS CURRENTLY UNAVAILABLE DUE TO RIDICULOUSLY SLOW DELIVERY TIMES AND NO GUARANTEE: PRIORITY 3-5 DAY MAIL: $10
Priority 3-5 day and Priority Express 3-Day Mail orders placed before 7 am MST Monday thru Friday go out the same day .
Priority 3-5 DAY Mail envelopes will hold up to 8 pairs and you can expect delivery within 3 -5 days.
Priority 3-5-Day and Priority Express 3-day orders placed after 7 am Friday, weekends, our holiday closure dates (see below) or USPS closure dates will go out by the next USPS business weekday.
DOMESTIC USPS PRIORITY EXPRESS 3-DAY MAIL $29
USPS guarantees PRIORITY EXPRESS 3-DAY Mail delivery to certain locations within 3 days. The PRIORITY EXPRESS 3-DAY Mail flat rate envelopes are slightly smaller than Priority 3-5 DAY Flat Rate Envelopes and hold about 6-7 pairs.
You must place your order before 7 am MST (Arizona) Monday thru Friday, in order to guarantee PRIORITY EXPRESS 3-DAY MAIL delivery commitments.
SHIP HAPPENS:
CLOSED DATES
HOLIDAYS: Spy Pika, LLC is closed Fridays, weekends, USPS closure dates, and the following Holiday schedule:
New Year's Eve & Day
MLK Day
Presidents Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Indigenous People's Day
Veterans Day
Thanksgiving Thursday & Friday
Christmas Eve & Day
DELIVERY, MISSING DELIVERIES, AND TRACKING NUMBERS
Every shipment will receive a tracking number and emailed to you when we ship. This number will tell you that we’ve dutifully processed your order and took it to the Post Office for it's journey to you. More importantly, this number will tell you when your item(s) were "delivered." If you believe the Tracking Details about the delivery confirmation are in error, please check with your local post office, your local carrier, your neighbors, and your housemates.
Other than providing you with the tracking number and the "delivery confirmation" information associated with your order from the USPS website, we are unable to investigate the whereabouts of your item(s).
Please carefully check your shipping address for typos and missing apartment or suite numbers. Incorrect or incomplete addresses will cause a problem with delivery and may result in your order being sent back to our warehouse as undeliverable.
Orders received back to our warehouse as undeliverable will be processed as a return, minus the original and return shipping charges and restocking fee (15%).
CANADA $19 flat rate
Your order gets to the border from USPS within a couple of days, but then you are at the mercy of CANADA POST. Your order will likely take from two weeks or longer. Please consider ordering from Amazon for your item(s).
INTERNATIONAL ORDERS $49:
We offer international orders to certain limited destinations from this site using PRIORITY INTERNATIONAL SHIPPING: Australia, Belgium, Denmark, Finland, France, Japan, Netherlands, Norway, Sweden, and Switzerland. The flat rate runs about $39 for an envelope that holds up to 8 pairs of Pika Wipes. Please do not send us hate mail complaining about the DELAYS or the obscene cost of shipping a 0.1 ounce item for more than the cost of the item. We charge the rate that the postal service charges and we have no control over the USPS DELAYS. Please send your hate mail to the USPS.
Amazon may also be able fill your item request.
Your international shipping charges do not include duty, customs tariffs and VAT. These are set by the local government and determined based on a combination of the country of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the local government. The amount of applicable duty, tariffs and taxes will vary based on the product ordered and the specific rates set by the local government. We have no knowledge of these fees, so please refer to the specific rules and regulations set forth by your country to anticipate any fees that you will be required to pay upon delivery of your order. You will be responsible for these fees upon delivery of your package.
In order for your package to be delivered, someone must be available to receive your order and to pay any import fees. Please keep this in mind when providing us with a shipping address (this can be a residence or a work address).
We are required by law to accurately report the value and contents of international shipments. We strictly abide by this law; therefore, please do not ask us to undervalue the content on customs declaration forms.
